Our Services

Security Officers - Static Guard

Construction  Security

High rise building security

Retail Security

Shopping Centre Security

Crowd Control

Banking Services

Loss prevention

Event Security

Concierge

Mobile Patrol

Dog K9 Unit

Electronic Security

Traffic Control

Gatekeeping

Quality Systems

Our commitment to Quality is based upon following the principles and particularly the key elements of customer needs and focus. As a company our commitment to Quality is instilled at the most senior levels and is expressed in our "Excellence Philosophy”.

 

The company recognises that communication with, and understanding and anticipating the needs of our customers has been and will continue to be the foundation of our success. To achieve this process we maintain a comprehensive monitoring and communication system to ensure we are fulfilling our customer’s present and future requirements.

 

Sydney Security Services maintain a quality system based upon the four tiers of the ‘Quality Pyramid.

 

Our Quality Manual

This describes our approach to Quality and the attitudes and aspirations of our organisation. It originates from our Managing Director and is  endorsed by all senior management.

 

Our Procedures Document

This defines our procedures, how they are achieved and the work flow processes in our organization.

 

Work Instructions

These are comprehensive sets of instructions for our staff, Site Operations Manuals and documentation specific for each our client sites.

 

Our Quality Records

These are the internal records and documents we keep to ensure that our system functions to specification.

 

Our Quality system is based upon the following principles;

  • Understanding our customers' needs
  • Stating what we will do
  • Committing ourselves to carry out the tasks
  • Maintaining and continually improving our system